Get in Touch

Booking with tidyflow is simple and convenient:

• Call us at +44 20 7123 4567 during business hours
• Send us an email at [email protected] with your requirements
• Use our online contact form above for immediate quotes
• Schedule through our website booking system (coming soon)

We'll discuss your needs, provide a detailed quote, and schedule your service at your convenience. Our team is available Monday through Friday from 7 AM to 7 PM, Saturday 8 AM to 5 PM, and Sunday 9 AM to 3 PM.

Our pricing is transparent and competitive, based on several factors:

• Property size and layout complexity
• Type of cleaning service (standard, deep, move-in/out)
• Cleaning frequency (one-time vs. recurring)
• Special requirements or add-on services
• Accessibility and parking availability

We provide free, detailed quotes with no hidden fees. Residential cleaning typically ranges from ₱2,000-₱8,000 depending on scope, while commercial properties have customized pricing. Contact us for an exact estimate tailored to your specific needs.

tidyflow provides all necessary cleaning supplies and equipment:

• Eco-friendly cleaning products (non-toxic and safe for children and pets)
• Professional-grade vacuums, mops, and cleaning tools
• Microfiber cloths and sponges
• Trash bags and cleaning disposal supplies
• Specialized equipment for carpet and upholstery cleaning

If you prefer to use specific products for allergy or environmental reasons, just let us know during booking. We can accommodate most requests and also work with your preferred supplies at no extra cost.

We recommend booking at least 24-48 hours in advance for the best availability:

• Regular weekly/bi-weekly services: 1 week advance notice preferred
• Special event cleaning: 3-5 days advance notice
• Move-in/move-out cleaning: 1 week notice recommended
• Emergency cleaning: Same-day service may be available (call for availability)

However, we understand that cleaning needs can arise suddenly. Call us at +44 20 7123 4567 to check our availability for urgent requests. We'll do our best to accommodate your schedule whenever possible.

We offer flexible cancellation and rescheduling options:

• Free cancellation: Up to 24 hours before scheduled service
• Rescheduling: Free up to 4 hours before appointment
• Same-day changes: Subject to availability and may incur small fee
• Weather-related: Automatic rescheduling for outdoor services

To cancel or reschedule, please call us at +44 20 7123 4567 or email [email protected]. We understand that life happens, and we'll work with you to find a suitable alternative whenever possible.

Absolutely! Your safety and security are our top priorities:

• Comprehensive background checks: All team members undergo thorough screening
• Full insurance coverage: Liability and bonding for your protection
• Ongoing training: Regular safety and cleaning technique updates
• Employee identification: All cleaners carry company ID cards
• Reference checks: Previous employment and personal references verified

We also conduct regular performance evaluations and maintain strict quality control standards. You can feel completely confident having our team in your home or business space.

We take full responsibility for any accidental damage caused by our team:

• Immediate reporting: Any damage is reported to you immediately
• Insurance coverage: Full compensation through our comprehensive insurance
• Fair assessment: Replacement or repair at current market value
• Documentation: Detailed report of incident for insurance purposes

While damage is extremely rare with our experienced team, accidents can happen. We're fully bonded and insured to protect you and your property. If damage occurs, simply document it with photos and contact us within 48 hours for immediate resolution.