Cookie Policy

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features that make your visit more convenient and personalized.

At tidyflow Cleaning Agency, we use cookies to ensure our website functions properly, to understand how you interact with our site, and to provide you with a better, more customized experience. Our use of cookies is transparent and designed to respect your privacy while improving our service quality.

How We Use Cookies

Our website uses cookies for several important purposes. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period). These cookies help us provide essential website functionality, analyze website performance, personalize content, and ensure the security of your interactions with our services.

Types of Cookies We Use

Essential Cookies

These cookies are absolutely necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

  • • User authentication and session management
  • • Security and fraud prevention
  • • Website functionality and navigation
  • • Form submissions and contact requests

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, traffic sources, and user behavior.

  • • Website analytics and usage statistics
  • • Page load times and performance metrics
  • • Error tracking and debugging information
  • • User journey and conversion tracking

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing improved user experience.

  • • Language and region preferences
  • • Service customization options
  • • Recent searches and service history
  • • User interface personalization

Marketing Cookies

These cookies track your browsing habits to deliver advertisements that are more relevant to you and your interests.

  • • Targeted advertising and remarketing
  • • Social media integration and sharing
  • • Campaign effectiveness measurement
  • • Interest-based content recommendations

Third-Party Cookies

We may also use third-party services that set cookies on your device. These services help us analyze website traffic, provide social media features, and deliver relevant content. Our third-party partners include:

Analytics Services

We use Google Analytics and similar services to understand how visitors use our website. These tools help us improve our website design, functionality, and user experience.

Social Media Integration

Our website includes social media buttons and plugins that allow you to connect with social networks and share content. These platforms may set cookies to track your interactions.

Managing Your Cookie Preferences

You have several options for managing cookies on your device. You can control cookies through your browser settings, device settings, or by using our cookie preference center. Please note that disabling certain cookies may affect the functionality of our website.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the 'Options' or 'Preferences' menu of your browser.

  • • Block all cookies
  • • Block third-party cookies only
  • • Delete existing cookies
  • • Set cookie expiration preferences

Our Cookie Center

We provide a cookie preference center on our website where you can customize your cookie settings based on your preferences and consent.

  • • Granular cookie category controls
  • • Easy opt-in/opt-out options
  • • Saved preference settings
  • • Real-time setting updates

Cookie Duration

Different cookies have different lifespans depending on their purpose:

Cookie Type Duration Purpose
Session Cookies Until browser closes Essential functionality
Functional Cookies Up to 12 months User preferences
Analytics Cookies Up to 24 months Website analytics
Marketing Cookies Up to 12 months Advertising personalization

Your Rights and Choices

You have important rights regarding your personal data and cookies:

Consent Rights

You can withdraw or change your consent to cookie use at any time through our cookie preference center.

Access Rights

You can request information about what cookies we use and how your data is processed.

Control Rights

You can control and manage cookies across your devices using various browser and device settings.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy and may notify you through other means such as email or website notices.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and your choices regarding them. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please don't hesitate to contact us. We're committed to transparency and protecting your privacy.

Get in Touch

Address

42 High Street, Camden, London NW1 0HP, United Kingdom

Phone

+44 20 7123 4567

Business Hours

Monday - Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: 9:00 AM - 3:00 PM